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Strategic Research Initiatives, LLC, based in Queen Creek, Arizona, has conducted consumer research for clients in the automobile sector, motorsports, heavy-duty trucks, construction equipment, and farm equipment. SRI is well-known for its global research capabilities, having undertaken studies in more than 20 key markets. Among SRI's clientele are computer services, telecommunications, oil and gas, travel, ski resorts, education, and sports. We also collaborate with advertising agencies and clients who specialize in B2B research.
Case Studies
See how our research helped us provide solutions to our clients.
Case Study #1 : Major Motorsports Client
- Major redesign of Sales & Service CSI program
- Improved response rates from 8%-12% to 28%-32%
- Improved utilization of data for dealers and internal staff
- CSI data was used as part of dealer compensation and reward programs
- Designed procedures to identify dealer interference
- Designed program to be defensible in a court of law
Case Study #2 : Diesel Engine Manufacturer
- Added an online component to a twice-a-year telephone dealer satisfaction study of the OEM’s distributors involving approximately 2,000 interviews
- Client expected 10% response rate over the web—first wave’s actually was over 80%
- Results:
- Reduced data collection time
- Substantial cost savings
Case Study #3 : Luxury European Car Manufacturer
- Understand the high problem-per-100 quality scores on two vehicles in the U.S.
- Designed on-site evaluation with the customers’ own vehicle while engineers’ observed the static and test drive interviews in order to assess 17 major functional areas of the vehicles
- Results:
- Two days of workshops utilizing data in Europe for engineers
- Presentation to board members of the OEM
- Study repeated in Germany
Case Study 4 : Entertainment Industry—Branding and Sponsorship Development Research
- Assisted a well-known actress in France with brand-building initiatives as she entered the U.S. market
- We researched prime companies for public speaking, sponsorship and other branding opportunities.
- We established a relationship with a major international automotive company to start, to drive other companies to work with her.
- We have applied this model to other international talent in entertainment and sports who have tried to enter the market, as well as to professional sports teams and events, particularly in soccer.
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